Troubleshooting and Problems

Get help with troubleshooting issues in version 1.15.x

I
email message are not formated correctly
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- ntozier replied Dec 9, 2022
8 replies
I
trace email New Ticket Alert
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- Daedalus01 replied Dec 7, 2022
6 replies
J
No se inician tickets desde mail
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- ntozier replied Dec 3, 2022
1 reply
E
Unable to Fetch Mail since O365 Update
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems fetching
- ntozier replied Dec 3, 2022
1 reply
M
Mail fetching from Subfolders / Move processed Mails to subfolders
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- AgilitasLtd-BE replied Dec 2, 2022
7 replies
G
Problema al crear nuevos tickets
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems General Discussions
- hellblazer91 replied Nov 24, 2022
7 replies
N
No E-Mail while not online
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems issue
- KevinTheJedi replied Nov 18, 2022
1 reply
J
No termina de crear ticket
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- jofa replied Nov 13, 2022
2 replies
R
No E-Mails Fetching
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- ntozier replied Oct 25, 2022
2 replies
D
Missing CDATA table. Get technical support.
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems issue
- MrBrittas replied Oct 25, 2022
3 replies
M
customer to close tickets/update ticket status
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Oct 24, 2022
1 reply
F
Login Aborted (IMAP/SMTP Issue)
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Oct 20, 2022
1 reply
A
Problem with formatting of the message if using API
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Oct 16, 2022
1 reply
S
OSTicket 1.15 and Office365 Email Account Setup
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems General Discussions Mods and Customizations
- KevinTheJedi replied Oct 13, 2022
14 replies
M
OSTicket - Creation of tickets fails
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Oct 5, 2022
5 replies
J
ajax.php/draft/images/browse: URL not supported
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Sep 27, 2022
12 replies
D
Intermittent processing of inbox
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- DBMandrake replied Aug 30, 2022
1 reply
A
Single User Unable to Sign-In With LDAP Enabled
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Aug 30, 2022
3 replies
L
Blank pop ups
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems Installation and Setup Help
- KevinTheJedi replied Aug 24, 2022
1 reply
T
Web page is locked when trying to edit the ticket message
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems
- tito23 replied Aug 23, 2022
6 replies

Troubleshooting and Problems

Get help with troubleshooting issues in version 1.15.x

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email message are not formated correctly

trace email New Ticket Alert

No se inician tickets desde mail

Unable to Fetch Mail since O365 Update

Mail fetching from Subfolders / Move processed Mails to subfolders

Problema al crear nuevos tickets

No E-Mail while not online

No termina de crear ticket

No E-Mails Fetching

Missing CDATA table. Get technical support.

customer to close tickets/update ticket status

Login Aborted (IMAP/SMTP Issue)

Problem with formatting of the message if using API

OSTicket 1.15 and Office365 Email Account Setup

OSTicket - Creation of tickets fails

ajax.php/draft/images/browse: URL not supported

Intermittent processing of inbox

Single User Unable to Sign-In With LDAP Enabled

Blank pop ups

Web page is locked when trying to edit the ticket message