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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.8.x
The "Access Link" email is sent out blank!
Problem with custom Forms and custom help topics
OSticket not auto updating with tickets
Canned Responses was not Working
Email response from customers not updating cases or notifying the system.
Custom Forms Doesn't Appear on Staff view
Email Piping not working.
Can ticket submitter be copied on staff's email based reply to ticket?
Inline Images - how to display?
Alert not received by mail
Alerts & Notices - New Ticket Alert / Ticket Transfer Alert
Opening attached file in FAQ failed
My Tickets
Email alerts not received on user replies via email
Invalid Email Address
Collaborator being added to new tickets
Bug in class.thread.php
Discrete Email Subjects Combined into single ticket instead of Separate Tickets
Can't change eMail templates
Issues when clicking "Post Reply"
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