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Hello,I encountered an issue that I am not able to solve.I use the 1.8.1 stock version of OSTicket and I am wondering if I made a bad configuration of the Alerts & Notices or if it is a bug.I explain my problem below:I created a dedicated department.I set a Manager for this department.I created an account for a staff member.I put this staff member in a dedicated group.This group is allowed to access to this department.I checked and the staff member is a member of the department. (users)I checked in the Alerts & Notices the two boxes of the "New ticket Alert": Department Manager - Department MembersWhen I create a new ticket, the department manager receive the alert but the department member not. I do not understand.Could someone try to help me because I am a little bit lost.