Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.9.x

S
Dynamic Custom Field Dropdown
- Suggestions and Feedback help mod sql list dynamic field
- ntozier replied Jul 28, 2020
4 replies
T
recipient.name.first does not match in Ticket Filter responce
- Suggestions and Feedback
- ntozier replied Jun 25, 2020
3 replies
E
Multiple Users with the Same email
- Suggestions and Feedback email users
- ntozier replied Jun 23, 2020
3 replies
S
Organizing Tickets with Tags/Labels (workflow)?
- Suggestions and Feedback
- ivank replied Jun 13, 2020
11 replies
S
Provide Public FAQ Links with Ticket Response
- Suggestions and Feedback enhancement osticket v1.9.3
- ntozier replied May 13, 2020
3 replies
J
how to change background image/color
- Suggestions and Feedback
- ntozier replied Mar 16, 2020
7 replies
H
Please take a minute to delete setup/install directory (../setup/) for security reasons.
- Suggestions and Feedback
- ntozier replied Dec 5, 2019
8 replies
Z
Hide Department, SLA, Due Date Fields and Aligning Sub Category next to Help Topics Field
- Suggestions and Feedback
- ntozier replied Oct 23, 2019
12 replies
C
My IP blocked for editing the Wiki?
- Suggestions and Feedback
- ntozier replied Oct 16, 2019
5 replies
M
Unassign agent on transfer to different team or department
- osTicket v1.9.x (End Of Life) Suggestions and Feedback
- ntozier replied Sep 6, 2019
3 replies
T
While agent is on holiday - Change Status to Vacation Mode
- Suggestions and Feedback
- ntozier replied Aug 7, 2019
3 replies
F
Different workflows or statuses for departments
- Suggestions and Feedback osticket v1.9.12 departments
- ntozier replied Jul 17, 2019
4 replies
A
Parent Child Ticketing
- Suggestions and Feedback
- ntozier replied Apr 8, 2019
5 replies
R
How to send an Email on “Closed” status
- osTicket v1.9.x (End Of Life) Mods and Customizations Suggestions and Feedback General Discussions
- ntozier replied Feb 19, 2019
1 reply
R
Multiple email replies sending to users
- Suggestions and Feedback
- shalinpatel replied Dec 28, 2018
11 replies
D
Insert a form into canned response
- Suggestions and Feedback
- ntozier replied Dec 3, 2018
4 replies
C
quick way to change due date
- Suggestions and Feedback
- ntozier replied Nov 20, 2018
9 replies
K
Variable for Active Directory account
- Suggestions and Feedback
- ntozier replied Nov 18, 2018
8 replies
0
State of full responsive themes on 2016/09
- Suggestions and Feedback theme
- ntozier replied Nov 4, 2018
23 replies
Is there a diagnosis of database consistency?
- osTicket v1.9.x (End Of Life) Suggestions and Feedback Troubleshooting and Problems diagnosis
- rinux started Nov 3, 2018
0 replies

Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.9.x

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Dynamic Custom Field Dropdown

recipient.name.first does not match in Ticket Filter responce

Multiple Users with the Same email

Organizing Tickets with Tags/Labels (workflow)?

Provide Public FAQ Links with Ticket Response

how to change background image/color

Please take a minute to delete setup/install directory (../setup/) for security reasons.

Hide Department, SLA, Due Date Fields and Aligning Sub Category next to Help Topics Field

My IP blocked for editing the Wiki?

Unassign agent on transfer to different team or department

While agent is on holiday - Change Status to Vacation Mode

Different workflows or statuses for departments

Parent Child Ticketing

How to send an Email on “Closed” status

Multiple email replies sending to users

Insert a form into canned response

quick way to change due date

Variable for Active Directory account

State of full responsive themes on 2016/09

Is there a diagnosis of database consistency?