Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.9.x

I
Show Who Made Last Post on Open Tickets
- Suggestions and Feedback
- KevinTheJedi replied Apr 8, 2024
7 replies
A
Purging of bulk old closed tickets
- Suggestions and Feedback
- KevinTheJedi replied Jan 16, 2024
10 replies
Feature Request: Ticket Schedule sync with outlook
- Suggestions and Feedback
- ntozier replied Jul 29, 2023
4 replies
R
Collapsible replies/notes on the ticket thread
- Suggestions and Feedback mod
- KevinTheJedi replied Nov 4, 2022
5 replies
S
Storing phone numbers
- Suggestions and Feedback
- KevinTheJedi replied Oct 26, 2022
3 replies
Malware on website/ forum
- Suggestions and Feedback
- KevinTheJedi replied Sep 20, 2022
40 replies
F
Help Topics - Private vs Public
- Suggestions and Feedback
- KevinTheJedi replied Aug 26, 2022
8 replies
Ticket Filter Help!
- osTicket v1.9.x (End Of Life) Suggestions and Feedback
- KevinTheJedi replied Jul 20, 2022
3 replies
B
Migration From OSTicket To SupportSystem
- osTicket v1.9.x (End Of Life) Suggestions and Feedback
- bigjimj replied Jun 16, 2022
2 replies
C
Ban & Delete
- Suggestions and Feedback
- ntozier replied Feb 16, 2022
5 replies
R
User in Multiple Organizations
- Suggestions and Feedback
- KevinTheJedi replied Aug 12, 2021
11 replies
K
Forwarding eMail to an existing Ticket
- osTicket v1.9.x (End Of Life) Suggestions and Feedback email
- ntozier replied Jul 7, 2021
3 replies
N
Account Manager viewing access to Organizations' Tickets
- Suggestions and Feedback osticket v1.9
- JuVDC replied Mar 4, 2021
2 replies
K
[feature request] Import Holiday Schedules
- osTicket v1.9.x (End Of Life) Suggestions and Feedback
- ntozier replied Jan 13, 2021
1 reply
M
Ticket Scheduler
- Suggestions and Feedback enhancement
- kly18 replied Jan 13, 2021
9 replies
A
Knowledge Base Enhancements - Multi Organizational
- Suggestions and Feedback
- jdnine replied Jan 9, 2021
13 replies
L
Email Tickets sometimes with all recipients, sometimes not
- Suggestions and Feedback
- ntozier replied Nov 23, 2020
6 replies
M
Dynamic fields get id or name
- Suggestions and Feedback dynamic field
- Nhavotso_Devolopment replied Oct 15, 2020
1 reply
K
SendGrid support - Feature Request
- Suggestions and Feedback
- AngryWarrior replied Aug 12, 2020
4 replies
K
Dynamic fields (category and sub category)
- Suggestions and Feedback
- ntozier replied Jul 28, 2020
7 replies

Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.9.x

Show Who Made Last Post on Open Tickets

Purging of bulk old closed tickets

Feature Request: Ticket Schedule sync with outlook

Collapsible replies/notes on the ticket thread

Storing phone numbers

Malware on website/ forum

Help Topics - Private vs Public

Ticket Filter Help!

Migration From OSTicket To SupportSystem

Ban & Delete

User in Multiple Organizations

Forwarding eMail to an existing Ticket

Account Manager viewing access to Organizations' Tickets

[feature request] Import Holiday Schedules

Ticket Scheduler

Knowledge Base Enhancements - Multi Organizational

Email Tickets sometimes with all recipients, sometimes not

Dynamic fields get id or name

SendGrid support - Feature Request

Dynamic fields (category and sub category)