Troubleshooting and Problems

Get help with troubleshooting issues in version 1.9.x

G
Update from 1.9x to 1.xx??
- osTicket 1.18.x (Stable) Troubleshooting and Problems osTicket v1.9.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied May 28, 2024
1 reply
F
proper htaccess file for HTTPS redirects to a URL with subfolder
- Troubleshooting and Problems help customization osticket v1.9.7
- thomasmuller replied Apr 26, 2024
6 replies
O
Ticket Rewrite Error : Manually Disable Plugins
- osTicket v1.9.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Feb 1, 2024
1 reply
M
Email creates new ticket rather than appends to existing ticket with correct subject
- Troubleshooting and Problems
- ntozier replied Jan 26, 2024
3 replies
W
Keep Getting "Bad username" on update/install
- Troubleshooting and Problems
- KevinTheJedi replied Sep 2, 2023
13 replies
J
Attachment files not deleting
- Troubleshooting and Problems
- KevinTheJedi replied Jul 31, 2023
3 replies
M
Failed to decode session object. Session has been destroyed in class.ostsession.php
- Troubleshooting and Problems
- stelaso replied Apr 26, 2023
8 replies
P
How to Clean your Database
- Troubleshooting and Problems attachment osticket v1.9.8
- ntozier replied Apr 11, 2023
6 replies
D
Unable to save attachments received from PEC emails
- Troubleshooting and Problems
- Intermediaction replied Mar 17, 2023
11 replies
B
Fetching and files biggest max files size
- osTicket v1.9.x (End Of Life) Troubleshooting and Problems
- BobbyJolivel replied Mar 6, 2023
4 replies
M
CSRF Token problem __CSRFToken__ whit authentication AD
- osTicket v1.9.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Feb 19, 2023
3 replies
M
Fetching old emails
- Troubleshooting and Problems
- ntozier replied Feb 18, 2023
5 replies
K
OAuth 2.0 Setup help!
- Troubleshooting and Problems osticket v1.9.4
- KevinTheJedi replied Dec 14, 2022
11 replies
J
Valid email is required
- Troubleshooting and Problems
- AldianP replied Nov 23, 2022
6 replies
H
IOException: Unable to read resource content
- Troubleshooting and Problems
- ntozier replied Aug 15, 2022
30 replies
S
Open new ticket by email striping techs email from reply
- osTicket v1.9.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jul 30, 2022
1 reply
L
Opening an existing ticket as agent is slow (10s)
- Troubleshooting and Problems help issue osticket v.1.19.12 slow down
- SirRasor replied Jun 2, 2022
12 replies
A
Closed tickets is not showing up in Closed tab in agent pannel.
- Troubleshooting and Problems help issue
- ntozier replied May 24, 2022
5 replies
Z
Maximum open tickets limit - everytime send notifications!
- Troubleshooting and Problems
- ntozier replied May 3, 2022
6 replies
C
Images and files, from FAQ, not found (?)
- osTicket v1.9.x (End Of Life) Troubleshooting and Problems attachment
- ntozier replied Apr 12, 2022
3 replies

Troubleshooting and Problems

Get help with troubleshooting issues in version 1.9.x

Update from 1.9x to 1.xx??

proper htaccess file for HTTPS redirects to a URL with subfolder

Ticket Rewrite Error : Manually Disable Plugins

Email creates new ticket rather than appends to existing ticket with correct subject

Keep Getting "Bad username" on update/install

Attachment files not deleting

Failed to decode session object. Session has been destroyed in class.ostsession.php

How to Clean your Database

Unable to save attachments received from PEC emails

Fetching and files biggest max files size

CSRF Token problem __CSRFToken__ whit authentication AD

Fetching old emails

OAuth 2.0 Setup help!

Valid email is required

IOException: Unable to read resource content

Open new ticket by email striping techs email from reply

Opening an existing ticket as agent is slow (10s)

Closed tickets is not showing up in Closed tab in agent pannel.

Maximum open tickets limit - everytime send notifications!

Images and files, from FAQ, not found (?)

CSRF Token problem CSRFToken whit authentication AD