Hi , I am pretty new to OAuth 2.0 and trying to setup Osticket as a OAuth Client. My plan is to make Osticket connect to an external OAuth provider for authentication.I have the following questions1.) Does OAuth 2.0 help you connect to any OAuth provider or just Google ?2.) How do I setup OAuth on the Osticket side. Cant seem to find any articles on this!!Regards,Karthik

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Also, Every time I try to enable the OAuth2.0 plugin...it goes back to its disabled state!!!

I havne't used it.Q1.) Does OAuth 2.0 help you connect to any OAuth provider or just Google ?A: My understanding is currently just Google.Q2.) How do I setup OAuth on the Osticket side. Cant seem to find any articles on this!!A: download plugin from osticket.com, put in plugin dir, install plugin. configure plugin.  enable plugin.I'm not aware of any special setup steps for this.  But I also dont use it so it could be more involved than I think.

6 days later

Q: Can I get more support on this Please?A: You have asked questions, and I have answered them.  If you have a specific question I will be happy to attempt to answer that as well, but ever I'm not seeing any questions to answer at this time.

    Sorry about that.Q1) I have a Drupal system which can act as a OAuth Provider(authorization & authentication). Provided all settings are proper on drupal side, Will Osticket integrate with this provider for Oauth2.0?I am guessing if I just change the GET URLS in plugins\auth-oauth\google.php, it will work. Q2.) Is there any documentation for developers to make tweak OAuth in Osticket?

    Q: Will Osticket integrate with this provider for Oauth2.0?A: my understanding is the osauth plugin currently only works with google.  So you would need to alter the plugin.Q: Is there any documentation for developers to make tweak OAuth in Osticket?A: All the plugin "docs" that are available are currently athttps://github.com/osTicket/core-pluginsIt's sparse and incomplete.  There is a community member authored unofficial plugin development guide:http://forum.osticket.com/d/discussion//unofficial-plugin-development-guideI hope that helps.

    Thanks for your previous reply. Also, even with normal Google access, I am unable to turn Authenticate: to Agents & Clients. After saving it, it says successful saved, after which it again turns to disabled.Please check attached screenLook forward to your reply.

    Oauth.png

    Unfortunately I have no idea why it keeps switching back to disabled nor worked with the plugin itself (so I got no experience with it). That said, you should may checked your log files for errors.

    8 years later

    ntozier
    What a crappy answer to someone trying to get osTicket to work before a long-announced deadline... I'm sure you can be a good dev and be kind at the same time.
    FYI, the documentation in osTicket on OAuth is beyond sparse, so you should probably take that into account when coming up with your replies.

        MarkHoward

        Ummm... @ntozier is not a core dev at all, rather, a wonderful Forum moderator (even before I started working here - many years).

        You are also replying to a dead thread from 2015 (yes, 7 years ago)..

        Also, you seem more rude in your response than he did in his. Maybe take your own advice? 😉

        Lastly, no one has had any issues with our OAuth2 documentation and I do not know what you mean by "sparse" as it shows you how to fully set things up step-by-step with screenshots..

        Killing this zombie thread with a headshot. 💥 🧟

        Cheers.

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