- Edited
I tried to create an email with a valid email address xxx.xxx@company.comand it won't let me go through.I've tried open an existing Agent, and click Save Changes. Still same error as well.prompt an error Valid email is required
Valid email is required
- Edited
seems like your email domain could not be resolved properly, go to:Admin Menu, email settings, and try to uncheck Verify Email Addresses: Verify email address domain
- Edited
It sounds like @[deleted] is correct.
a year later
- Edited
Hi all Verify Email Addresses: - I do not have such an itemosTicket (v1.9.8)
- Edited
SOLVED. Upgrading to 1.9.14
6 years later
Hi all, I want to share with all of you that I had an issue with changing the domain controller (instead of old AD olddc.local we started to use newdc.local). We copied all users from the old to the new DC and their credentials, but we were not able to change their mails (we got a new mail domain) to the new ones (our goal was to have old tickets created by users, in the same place where are the "new ones" created by the "same user" from new AD/DC).
