Installation and Setup Help

Get help with installation and setup problems for version 1.9.x

PHP IMAP Extension, PHP XML Extension and PHP XML-DOM Extension
- osTicket v1.9.x (End Of Life) Installation and Setup Help
- SteffanCline replied 12 Mar
2 replies
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Language - official translation (.phar) is bad. How to use custom translation?
- Installation and Setup Help
- ywarnier2 replied Aug 2, 2024
5 replies
M
File permissions
- Installation and Setup Help
- KevinTheJedi replied Jun 12, 2024
4 replies
M
disable public registration
- Installation and Setup Help
- DCS_Dave replied Apr 22, 2024
5 replies
K
Nginx Setup Config
- Installation and Setup Help
- KevinTheJedi replied Mar 30, 2024
11 replies
How to Change Info into the E-mail login Field
- Installation and Setup Help phar
- DSohaib replied Mar 7, 2024
8 replies
G
Home page editing
- Installation and Setup Help
- KevinTheJedi replied Feb 7, 2024
6 replies
S
Plugins not appearing after dropping into includes/plugins folder
- Installation and Setup Help plugin list phar
- thundernyan replied Nov 6, 2023
12 replies
A
Self Hosting vs Paid Hosting
- Installation and Setup Help
- iraqwebhost replied Sep 3, 2023
3 replies
C
Need to upgrade from 1.12 to 1.17
- osTicket v1.9.x (End Of Life) Installation and Setup Help
- KevinTheJedi replied Feb 2, 2023
39 replies
S
Multiple levels and escalation among them
- Installation and Setup Help
- xomxom replied Oct 13, 2022
5 replies
E
share single mailbox with multiple departments emails (gmail)
- osTicket v1.9.x (End Of Life) Installation and Setup Help
- KevinTheJedi replied Aug 16, 2022
1 reply
L
multiple customers with the same email address
- Installation and Setup Help
- no-ship replied Jan 25, 2022
3 replies
A
ost-config.php not writable
- Installation and Setup Help
- KevinTheJedi replied Dec 16, 2021
9 replies
S
Imap fetch without marking as read
- Installation and Setup Help email osticket v1.9.5
- ntozier replied Oct 19, 2021
4 replies
A
Can agent directly reply to client via email
- Installation and Setup Help email discussion osticket v1.9.4
- KevinTheJedi replied Sep 10, 2021
19 replies
C
[resolved] Completely disable Attachments for Tickets (both Staff and Client)
- Installation and Setup Help
- ntozier replied Jul 23, 2021
9 replies
osticket v1.9.8 on PHP 5.7 and MySQL 5.7
- osTicket v1.9.x (End Of Life) Installation and Setup Help
- ntozier replied Jun 21, 2021
1 reply
O
Maximum execution time of 300 seconds exceeded...
- osTicket v1.9.x (End Of Life) Installation and Setup Help
- ntozier replied May 17, 2021
1 reply
D
Migrating osTicket (v1.9.9-1-gbe2f138) to another server
- osTicket v1.9.x (End Of Life) Installation and Setup Help
- ntozier replied Feb 5, 2021
3 replies

Installation and Setup Help

Get help with installation and setup problems for version 1.9.x

PHP IMAP Extension, PHP XML Extension and PHP XML-DOM Extension

Language - official translation (.phar) is bad. How to use custom translation?

File permissions

disable public registration

Nginx Setup Config

How to Change Info into the E-mail login Field

Home page editing

Plugins not appearing after dropping into includes/plugins folder

Self Hosting vs Paid Hosting

Need to upgrade from 1.12 to 1.17

Multiple levels and escalation among them

share single mailbox with multiple departments emails (gmail)

multiple customers with the same email address

ost-config.php not writable

Imap fetch without marking as read

Can agent directly reply to client via email

[resolved] Completely disable Attachments for Tickets (both Staff and Client)

osticket v1.9.8 on PHP 5.7 and MySQL 5.7

Maximum execution time of 300 seconds exceeded...

Migrating osTicket (v1.9.9-1-gbe2f138) to another server