Hello,

We are currently running osTicket (v1.9.9-1-gbe2f138) on a Windows Server VM and looking to move it to another Windows Server VM.

We are in the process of a domain segregation and as part of this we're looking to restore our existing osTicket instance onto this new VM that's on the new domain (With our previous/current osTicket left untouched).

What is the best way to go about doing this?

My instructions were not web server agnostic as the poster was using Apache, but yes the basics have not changed.

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