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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.6
1.6 R5 Not Logging
Subject field under staff panel
problem with the displayed characters
Response Email Issue
Support Ticket System Offline
No email notifications on specific department
Error when downloading large files
Closing Ticket - where to do email settings
Control panel / admin login area
Receiving e-mail delay
Cant view tickets
Hebrew support
Email showing only "%message"
Add new Ticket via Webservice
STAFF can "EDIT" a ticket but not access "ADMIN AREA" for configuration
New server, Notifications not working
New install - problems with pop3
Not e-mailing the client upon creation
Duplicate Responses by Email/Ticket display
What do I need to install on server for SSL mail collection to work
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