I have a running copy of 1.6 RC5 that I have been using at the company I work at for over a year now. Recently, I switched web hosts to a VPS from InMotionHosting.com and after the move discovered that notifications (of new tickets, notes, etc) weren't getting sent. After scouring the code for issues, I found this page in their FAQ's:
https://support.inmotionhosting.com/cgi-bin/kb.cgi?do=read&id=58&lang=en(https://support.inmotionhosting.com/cgi-bin/kb.cgi?do=read&id=58&lang=en)
So mail() as a "nobody" user doesn't work...but I believe that it uses the username of the user initiating the script. Either way, I tried getting SMTP going on RC5 and couldn't (either through the Admin panel or through include/pear/Mail/smtp.php).
After I couldn't get this working, I decided to install 1.6 STABLE. Luckily, I only setup a test account and changed all settings and tested again with and without SMTP and it still doesn't work.
Does ANYBODY else have this issue, hosted with InMotionHosting.com or not? Anybody know where I could even continue troubleshooting? I've tried with and without using SSL ("ssl://" before mail server) and SMTP connects fine as the settings are changed...just NOTHING.
Peter, I'd love to use Corporate Support, but I don't think it's a code issue...I think it's a server issue...I have tested using simple mail() and contrary to what their FAQ's say, it does work, so I'm very frustrated...and I wish I could say it's a user error...but I don't think it is... :
Thanks for any help!!!!
