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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.6
Captcha no showing
email notification issue
Unable to login.Check SMTP settings
Support department not getting emails
Please read before requesting assistance
Messages no showing on customer side but yet on admin
Auto Respond
Outgoing email for Dept email must match
Random access to OS Ticket staff panel
Creating new tickets on close or delete
No email - Internal note and Assigned to staff
Sending mail to administrator
Filename characters (Attachments)
Special chars breaks messages
Emailsetup "Disable Autoresponder" with no effect
Autoresponse closing tickets
Problem: Admin not Having all Pre-Made Responses Available!
Email of open tickets
Where does the subject line get truncated when fetched
Client Email Link Gets 404 Error
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