Hello dear community,
I have a question.
Is it possible to send a notification by email to an administrator if an user created a ticket?
Thanks alot,
Netrunner
admin panel > settings > alerts and notices
New Ticket Alert, enable, check Admin.
I have configured the following;
I did worked, but for a strange kind of reason it stopped sending notifications about new tickets to the admins.
got it fixed, thx larry
How did you resolved your problem? I am facing the same issue.
