departments

O
All emails go to one department.
- osTicket 1.18.x (Stable) email departments
- osticket_humak replied 4 Mar
3 replies
A
Team as a department member?
- osTicket 1.18.x (Stable) General Discussions departments team members
- KevinTheJedi replied 11 Feb
1 reply
L
How to disable automatic dept changes
- osTicket 1.18.x (Stable) departments department transfer
- ntozier replied Oct 17, 2024
2 replies
S
Modify Ajax select department query in Transfer form
- osTicket 1.18.x (Stable) Mods and Customizations departments
- savcy replied Oct 10, 2024
2 replies
S
Modify Ajax select department query in Transfer form
- osTicket 1.18.x (Stable) Troubleshooting and Problems Mods and Customizations departments
- KevinTheJedi replied Oct 10, 2024
1 reply
M
Department selection always expanded
- osTicket 1.18.x (Stable) departments
- ntozier replied Jan 21, 2024
1 reply
G
Same member as primary member on two departments?
- osTicket 1.18.x (Stable) departments
- KevinTheJedi replied Dec 2, 2023
3 replies
A
Osticket – Implement Multi-tenancy in osTicket
- osTicket 1.18.x (Stable) installation departments organisation
- atkinsonchikaka replied Nov 4, 2023
2 replies
Permissions of agents from a parent department to child departments.
- osTicket 1.12.x (End Of Life) departments
- ntozier replied Apr 15, 2023
16 replies
W
Teams
- osTicket 1.17.x (Stable) departments active directory team members
- ntozier replied Feb 7, 2023
2 replies
W
Display help topick for user based on selection of departments drop down list
- osTicket 1.17.x (Stable) help topics departments
- masino_sinaga replied Jan 17, 2023
4 replies
T
How to filter incoming email depending on "to-address"?
- General Discussions email ticket filter departments
- JuVDC replied May 4, 2021
3 replies
Configure single email for two departments
- osTicket 1.14.x (End Of Life) General Discussions mail departments
- PavelH replied Oct 21, 2020
1 reply
S
Creating different Ticket views for different Agents
- osTicket 1.14.x (End Of Life) General Discussions Mods and Customizations departments
- ntozier replied Sep 24, 2020
1 reply
K
Moving dept changes status
- osTicket 1.12.x (End Of Life) help departments
- kly18 started Jun 17, 2020
0 replies
W
Department permissions
- osTicket 1.14.x (End Of Life) departments
- ntozier replied Feb 27, 2020
1 reply
B
Dept access all tickets opened by that dept - not being worked on by that dept
- osTicket 1.10.x (End Of Life) Installation and Setup Help departments
- bill-rfi started Nov 1, 2019
0 replies
F
Different workflows or statuses for departments
- Suggestions and Feedback osticket v1.9.12 departments
- ntozier replied Jul 17, 2019
4 replies
Set departments/agents as unavailable for new tickets
- osTicket 1.10.x (End Of Life) departments agent
- ntozier replied Oct 26, 2018
1 reply
Segregate Help Topics, Canned Responses & Knowledgebase
- Mods and Customizations custom form departments help topic
- ntozier replied Oct 16, 2018
3 replies

All emails go to one department.

Team as a department member?

How to disable automatic dept changes

Modify Ajax select department query in Transfer form

Modify Ajax select department query in Transfer form

Department selection always expanded

Same member as primary member on two departments?

Osticket – Implement Multi-tenancy in osTicket

Permissions of agents from a parent department to child departments.

Teams

Display help topick for user based on selection of departments drop down list

How to filter incoming email depending on "to-address"?

Configure single email for two departments

Creating different Ticket views for different Agents

Moving dept changes status

Department permissions

Dept access all tickets opened by that dept - not being worked on by that dept

Different workflows or statuses for departments

Set departments/agents as unavailable for new tickets

Segregate Help Topics, Canned Responses & Knowledgebase