ticket filter

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How to use RegEx in Ticket filters for Auto-Reply
- osTicket 1.18.x (Stable) General Discussions ticket filter
- KevinTheJedi replied Feb 7, 2024
6 replies
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ticket filter is not updating the SLA and priority of a ticket created by e-mail
- osTicket 1.17.x (Stable) ticket filter
- KevinTheJedi replied Nov 20, 2023
1 reply
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OSTicket Filter
- osTicket 1.17.x (Stable) ticket filter
- KevinTheJedi replied May 5, 2023
1 reply
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Is it possible to filter replies to tickets?
- osTicket 1.17.x (Stable) ticket filter
- KevinTheJedi replied Feb 16, 2023
9 replies
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Ticket filter stops processing of email
- osTicket 1.15.x (End Of Life) Troubleshooting and Problems ticket filter
- KevinTheJedi replied May 5, 2022
7 replies
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Issue Details and Summary in Filter rules
- osTicket 1.16.x (End Of Life) ticket filter
- ntozier replied Apr 11, 2022
2 replies
How to enable the "new ticket auto-reply" email template
- Troubleshooting and Problems email ticket filter autoresponse templates
- daw3b replied Dec 16, 2021
8 replies
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The view in user panel
- osTicket 1.15.x (End Of Life) General Discussions ticket filter
- BURAK34 replied Oct 30, 2021
2 replies
Create filters
- osTicket 1.15.x (End Of Life) ticket filter
- RBGE replied Aug 6, 2021
2 replies
Filter rule skipped when ticket is opened by email
- osTicket 1.14.x (End Of Life) ticket filter emails
- JuVDC replied May 4, 2021
4 replies
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How to filter incoming email depending on "to-address"?
- General Discussions email ticket filter departments
- JuVDC replied May 4, 2021
3 replies
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auto-assign tickets that are coming from specific domain ?
- osTicket 1.15.x (End Of Life) email ticket filter autoresponse
- ntozier replied Apr 25, 2021
1 reply
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Ticket visible to other teams or departments after some time.
- osTicket 1.14.x (End Of Life) help staff ticket filter
- ntozier replied Apr 13, 2021
3 replies
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Ability to update status on customer response
- osTicket 1.15.x (End Of Life) General Discussions ticket filter
- ntozier replied Apr 9, 2021
3 replies
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Web Filter - email body is empty
- osTicket 1.15.x (End Of Life) email ticket filter
- ntozier replied Mar 30, 2021
1 reply
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how to detect empty emails (or how to setup a filter please) i need help
- Installation and Setup Help help osticket v1.10-rc.2 ticket filter osticket v.1.19.12
- wittie replied Jan 29, 2021
1 reply
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Filter tickets going to a particular email
- osTicket 1.14.x (End Of Life) ticket filter
- deanrobertsnet replied Jun 14, 2020
5 replies
Automation of task creation
- osTicket 1.10.x (End Of Life) ticket filter task features
- ntozier replied May 19, 2020
5 replies
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Filter Emails by alias
- osTicket 1.14.x (End Of Life) email help ticket filter
- KevinTheJedi replied Apr 8, 2020
6 replies
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1.12.5 Search by Attachment count does not work
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems ticket filter
- ntozier replied Apr 1, 2020
2 replies

How to use RegEx in Ticket filters for Auto-Reply

ticket filter is not updating the SLA and priority of a ticket created by e-mail

OSTicket Filter

Is it possible to filter replies to tickets?

Ticket filter stops processing of email

Issue Details and Summary in Filter rules

How to enable the "new ticket auto-reply" email template

The view in user panel

Create filters

Filter rule skipped when ticket is opened by email

How to filter incoming email depending on "to-address"?

auto-assign tickets that are coming from specific domain ?

Ticket visible to other teams or departments after some time.

Ability to update status on customer response

Web Filter - email body is empty

how to detect empty emails (or how to setup a filter please) i need help

Filter tickets going to a particular email

Automation of task creation

Filter Emails by alias

1.12.5 Search by Attachment count does not work