Hi,
is it possible to change the view of ticket list being logged in as a user ? I'd like to add another filter for user and another columns in list for example: filter with status of a ticket and column with a name of person who created the ticket.

I'm not aware of a way to do what you are asking with out altering the core files to code it yourself.

One thing I'm wondering is, can there be more options for the user?

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