Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.18.x

D
Resolved
- osTicket 1.18.x (Stable) Troubleshooting and Problems Installation and Setup Help Suggestions and Feedback osTicket 1.10.x (End Of Life)
- KevinTheJedi replied 4 days ago
2 replies
A
Add voice recording notes
- osTicket 1.18.x (Stable) Suggestions and Feedback
- anwar_alhitar replied 6 days ago
2 replies
A
How to Enable Real-Time Updates in Ticket Threads (Live Chat Feature)
- osTicket 1.18.x (Stable) Suggestions and Feedback General Discussions Mods and Customizations
- KevinTheJedi replied 4 Mar
1 reply
delete file stored in file attachment system and in database
- osTicket 1.18.x (Stable) Suggestions and Feedback General Discussions
- KevinTheJedi replied 3 Mar
3 replies
J
domain auto-response block list
- osTicket 1.18.x (Stable) Suggestions and Feedback
- johnnySkidmarks replied 24 Feb
5 replies
G
Vulnerability Report
- osTicket 1.18.x (Stable) Suggestions and Feedback
- KevinTheJedi replied 4 Feb
1 reply
T
MFA for End-Users (in Addition to Agents)
- osTicket 1.18.x (Stable) Suggestions and Feedback
- KevinTheJedi replied 31 Jan
14 replies
M
Fixed export blank page when try to export ticket queue from agent side
- osTicket 1.18.x (Stable) Suggestions and Feedback Mods and Customizations
- Cm-8 replied 23 Jan
17 replies
M
Option buttons to reply within template email
- osTicket 1.18.x (Stable) Suggestions and Feedback General Discussions
- KevinTheJedi replied 10 Jan
1 reply
G
Inconsistent Phone Number Formats in Version 1.18.1 (0375576)
- osTicket 1.18.x (Stable) Suggestions and Feedback
- KevinTheJedi replied Dec 28, 2024
8 replies
M
Selecting Help Topics Based on selection of Department
- osTicket 1.18.x (Stable) Suggestions and Feedback Mods and Customizations
- KevinTheJedi replied Dec 7, 2024
3 replies
D
need some help for new feature im working on.
- osTicket 1.18.x (Stable) Suggestions and Feedback
- KevinTheJedi replied Dec 6, 2024
3 replies
M
Signed emails result to empty ticket with smime.ps7 attach
- osTicket 1.18.x (Stable) Suggestions and Feedback
- KevinTheJedi replied Dec 4, 2024
3 replies
E-mail alert whenever a new user fills out a new account registration
- osTicket 1.18.x (Stable) Suggestions and Feedback
- KevinTheJedi replied Nov 4, 2024
3 replies
B
My ticket doesn't finish loading completely
- osTicket 1.18.x (Stable) Installation and Setup Help Suggestions and Feedback osTicket 1.15.x (End Of Life) predefined answers
- KevinTheJedi replied Oct 31, 2024
5 replies
A
Copy Ticket or Re-use it as a Ticket Template
- osTicket 1.18.x (Stable) Troubleshooting and Problems Suggestions and Feedback
- ntozier replied Oct 17, 2024
2 replies
A
Which version is best?
- osTicket 1.18.x (Stable) Installation and Setup Help Suggestions and Feedback General Discussions osTicket 1.17.x (Stable)
- KevinTheJedi replied Oct 9, 2024
1 reply
K
Changes in statistics
- osTicket 1.18.x (Stable) Troubleshooting and Problems Suggestions and Feedback General Discussions
- krzysztofnrg replied Oct 4, 2024
2 replies
B
Signatur Ansprache von Sie auf Du ändern...
- osTicket 1.18.x (Stable) Suggestions and Feedback Mods and Customizations
- KevinTheJedi replied Oct 2, 2024
1 reply
S
Allow non-collaborators to post to ticket thread via email
- osTicket 1.18.x (Stable) Suggestions and Feedback General Discussions Mods and Customizations
- KevinTheJedi replied Oct 2, 2024
5 replies

Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.18.x

Resolved

Add voice recording notes

How to Enable Real-Time Updates in Ticket Threads (Live Chat Feature)

delete file stored in file attachment system and in database

domain auto-response block list

Vulnerability Report

MFA for End-Users (in Addition to Agents)

Fixed export blank page when try to export ticket queue from agent side

Option buttons to reply within template email

Inconsistent Phone Number Formats in Version 1.18.1 (0375576)

Selecting Help Topics Based on selection of Department

need some help for new feature im working on.

Signed emails result to empty ticket with smime.ps7 attach

E-mail alert whenever a new user fills out a new account registration

My ticket doesn't finish loading completely

Copy Ticket or Re-use it as a Ticket Template

Which version is best?

Changes in statistics

Signatur Ansprache von Sie auf Du ändern...

Allow non-collaborators to post to ticket thread via email