There is no feature which through agent can request for OTP again while login for case 2FA enable
This is important option that might OsTicket missed
postmanreply
I see you didn't utilize the documentation I linked you previously. Both MFA options are listed there:
I highly recommend searching through documentation as it likely has answers to all your questions thus far.
Cheers.
KevinTheJedi I am saying about this page here must re-send OTP option , so the user can request for new OTP for login via email
Oh, yea this is being improved in v2.0. For now they simply need to attempt a new login and it should send a new code.