Troubleshooting and Problems

Get help with troubleshooting issues in version 1.14.x

Ticket bloqueado
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied 14 days ago
9 replies
A
add performance and rating for staff
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Jun 8, 2024
1 reply
M
Unable to rename Heading in Ticket Queue > Export > "Heading naming section"
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems Mods and Customizations
- myz replied Apr 24, 2024
4 replies
J
After upgrading new Active Directory, login page won't authenticate
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- jdrakey replied Apr 9, 2024
4 replies
C
permission issue running the cli app to move attachments to filesystem
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems plugins
- KevinTheJedi replied Mar 25, 2024
9 replies
J
Answered or Overdue does not load
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- jovanelitework replied Mar 6, 2024
12 replies
P
Authentication Token not included anymore in urls 1.9 to 1.14
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Feb 14, 2024
18 replies
T
Default reply email
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Nov 15, 2023
3 replies
1
osTicket login not working with Microsoft Edge or Google Chrome!!
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems help issue
- nitefood replied Nov 15, 2023
15 replies
D
Agents not receiving new ticket notifications
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems notification
- spatialadmin replied Oct 11, 2023
13 replies
V
Can't upgrade
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- verdura replied Aug 25, 2023
11 replies
A
This action requires a lock. Please try again! - Wrong time?
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems Installation and Setup Help
- techcloudpro replied May 10, 2023
8 replies
T
Schedule Timeline Diagnostics is not running
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- truvio3 replied Feb 14, 2023
6 replies
M
File Upload Error: File is too largeundefined
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems fileupload
- Fin3 replied Feb 3, 2023
10 replies
C
Add an email without creating a user in the ticket reply
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 25, 2023
5 replies
A
Error (empty) e-mail body in osticket
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems email
- KevinTheJedi replied Sep 22, 2022
10 replies
T
'Answered' time display incorrect time/date
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems Suggestions and Feedback General Discussions
- truvio3 replied Aug 11, 2022
8 replies
W
Caught between versions, no back-up, 1.14 to 1.16
- osTicket 1.16.x (End Of Life) Troubleshooting and Problems Installation and Setup Help osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Aug 5, 2022
3 replies
C
forms don't get added through email and filter
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Jul 27, 2022
4 replies
C
DB #1066 errors
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jun 17, 2022
2 replies

Troubleshooting and Problems

Get help with troubleshooting issues in version 1.14.x

Ticket bloqueado

add performance and rating for staff

Unable to rename Heading in Ticket Queue > Export > "Heading naming section"

After upgrading new Active Directory, login page won't authenticate

permission issue running the cli app to move attachments to filesystem

Answered or Overdue does not load

Authentication Token not included anymore in urls 1.9 to 1.14

Default reply email

osTicket login not working with Microsoft Edge or Google Chrome!!

Agents not receiving new ticket notifications

Can't upgrade

This action requires a lock. Please try again! - Wrong time?

Schedule Timeline Diagnostics is not running

File Upload Error: File is too largeundefined

Add an email without creating a user in the ticket reply

Error (empty) e-mail body in osticket

'Answered' time display incorrect time/date

Caught between versions, no back-up, 1.14 to 1.16

forms don't get added through email and filter

DB #1066 errors