Hi, Is it possible to add a receipient like only the email : . My situation here is our customer answer a web form on our website. but when we receive the tickets and we like to answer by the ticket itself. The Recipients is not the customer email because the form is sent to us by our web-hoster.
So we want to add the email of our customer. Yess we can just add a user but we receive a lot of email per day and we dont want to create a user manually each time.
Is there a solution or the plateform is not build for this ?