I Upgraded My osticket from 1.9 to 1.14 few days ago.
Everything seems to work but the token policy does not seem to be always respected.
On created ticket, the ticket owner got a link with the Auth token but then :
On Ticket update, on Check Ticket Status the token is not included anymore.
whereas In admin>Settings>users : the " Enable use of authentication tokens to auto-login users" is checked.
Many thanks by advance for any help