Output of putty:

# date

Tue Jan 15 09 EST 2008

and a screen shot of my ticket system:

( blank )

I amusing HCL version 2.1.2, yes I am aware this is an older version of HCL, however I need the osTicket plug-in and this was the latest release with the osTicket module that I could find. I am unsure as to what osTicket version I have though, I checked the php code and the site for any info on that but found none.

Also this isn't browser specific, tried Firefox, IE ... its the same on both.

I did reboot my server, at first the time said it was 7, as you can see in the picture I time traveled to the past because the date stayed the same, the time however is set at 2.

If this is cause by the php code (as mentioned in the above posts) where can I find this code at?

Thanks for your help.

UPDATE:

I found this code inside the config.php of the osTicket module

//set timezone to server time if not defined

$config = ($config == "") ? date("Z") / 3600: $config;

it looks like that may be the problem but its all greek to me. anyone know what i can do to fix this?

ANOTHER UPDATE:

Inside of the osTicket Module (while in system configuration)

the timezone is set to Eastern with a Time Format of l, F j Y g

I have tried to change the timezone to server timezone but that just displays the same results.

Also in the MySQL table ticket_config the timezone option is blank ... I am unsure if something needs to be here or what... again totally above my head.

I asked this question in the HCL forums (someone else has had this problem too) but so far I have found no answers. Any help is greatly appreciated.

Thanks again