Cannot add email.. DirectAdmin

Hello,

I am using DirectAdmin to host my website and same to host my emails.

I just learned that the cx and admin get an email when a new ticket is created. Cx even gets a reply email when it is replied.

BUT, if cx replies to that email, it doesnt get appended to the ticket.

I am hosting the site and osticket on same server.

I tried to troubleshoot and learned that the POP3 for the default email was disabled. When I try to enable it, it then swos "Page not found".

When I tried to add an email account, I get same error.

FTP Permissions are 777 for all files.

What to do? Please suggest.

Thanks fo rsuch a great product!

With Regards

Hello,
I tried to troubleshoot and learned that the POP3 for the default email was disabled. When I try to enable it, it then swos "Page not found".

What version of osTicket are you using? Have you tried to enable it in multiple browsers?

Hello,

I am using th e1.6 version, latest one

I used Mozilla and IE7.

Please suggest.

With Regards

osticket_1.6.rc4

This is what I am using....

osticket_1.6.rc4