Open tiket to send an email

Cesar

Hi I'm new to this forum Words can made a hand

As I configure ostiket so that when I send an email to the address I was assigned by default automatically generates tiket

Thank you

4ice

Hi Cesar,

I am not exactly sure what you mean, since I cannot find a actual question. But it looks like you want to know if osTicket can generate a ticket based on an email send to your support desk.

This is indeed possible.

If I misunderstood you, please give more details of your question/problem.

Cesar

Set Ostiket

Exactly that is what I want to do and how I can do is say what the process

Thank you