Enable cron call on staff's activity

100asa

I have not understood the significance of this setting: only when staff is logged osticket download email from pop3? Is there a setting to able always activity for osticket to take email from pop3?

Thanks

Corey

I have not understood the significance of this setting: only when staff is logged osticket download email from pop3? Is there a setting to able always activity for osticket to take email from pop3?
Thanks

Please read: http://osticket.com/wiki/Email_Settings#POP3(http://osticket.com/wiki/Email_Settings#POP3).

To set a desired normalized fetch frequency you can setup external cron job and disable auto cron.