Hi,

I try, to connect with Osticket email fetch , to my email server. But the things was:

1.: i make settings ant try submit, and the full wep sit is stoped, i don't make anything, but may apache is not stoped, when the other sites is runing. I try restart apache2, and tho OSTICKET is runing.

I try search same issue thi forum and I find,

"certificate failure for : self signed certificate:" problems

I make i it this, changes:

$this->serverstr=sprintf('{%s:%d/%s',$this->hostname,$this->port,strtolower($this->protocol));

if(!strcasecmp($this->encryption,'SSL')){

$this->serverstr.='/ssl/novalidate-cert';

}

$this->serverstr.='}INBOX';

$this->serverstr=sprintf('{%s:%d/%s',$this->hostname,$this->port,strtolower($this->protocol));

if(!strcasecmp($this->encryption,'SSL')){

$this->serverstr.='/ssl';

}

$this->serverstr.='/novalidate-cert}INBOX';

and, the situation is this:

2.: Now, the OSTICKET is not crasht, and write "red line" error message:

Certificate failure for ***: self signed certificate: /C=US/ST=Virginia/L=Herndon/O=Parallels/OU=Plesk/CN=plesk/emailAddress=info@plesk.com

My idea, was the encryption the password. We use encrypted password, for email server, and can't chane it.

I find in this forum, thing for encryption:

$this->mbox =@imap_open($this->serverstr,$this->username,Misc:($this->pa

ssword,SECRET_SALT));

$this->mbox =@imap_open($this->serverstr,$this->username,$this->password);

but it"s not help!

I can't other things, Can someone help form me!