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staff
Understanding Relation between Department, Team, Groups and Agents
[resolved] New ticket alert email: Adding message in subject line
Need to Change an Agent to a User
Organisation pagination
Custom Status
How can I add a field for a Internal Note
Ticket dashboard/overview
claim ticket and respond via email
Show "assigned staff" AND "department" in Open Tickets View
beforeunload at ticket view
multiple department for staff members
CSV Export Dump data onscreen ?
How to add "CLOSE" button on success msg popup after status change
Let staff select their own teams
Background image Client Side
Is any way to send an automatic email to admin or colaborators based on who replied the ticket?
send email notification when adding new users
OsTicket flowchart graphic or powerpoint for training
Internal Notes Alert to all collaborators
Staff reply to email alert goes under internal comment
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