send email notification when adding new users

omarsafwany

I have installed osticket and configured it to work with xampp. I have tried the cloud version and when i add a new user, the user is notified through an email where he can activate his account and login. I need to send the same email but from localhost since it's configured with xampp as mentioned. Any settings i need to configure?!

ntozier

Yeah but you have not really provided us with enough information to give you any

meaningful help. Please help us to help you by

reading and following the posting guidelines located in this thread: Please read before requesting assistance.If your running it locally do you have an MTA?If not did you configure PHP to use a remote one, and/or setup at least one email account in osT to use SMTP?

omarsafwany

MTA?!Could you clarify a bit more?! and how can I configure an email account to use SMTP?!I'm using v1.9.3

Chefkeks

You need to e.g. setup POP/IMAP to receive/send mails (email tickets)You should add a new email address or modify the system email address.Just go there: Admin Panel -> Emails -> Emails OR scp/emails.phpThere you can also specify your SMTP and IMAP/POP settings ;)Additionally some wiki articles you should check out:http://osticket.com/wiki/Email_settingshttp://osticket.com/wiki/POP3/IMAP_Setting_Guidehttp://osticket.com/wiki/Email_Piping

ntozier

Q: MTA?! Could you clarify a bit more?!A: MTA = Mail Transfer Agent. Commonly referred to as a Mail server (some softwares are: Exchange, Postfix, etc.)Q: and how can I configure an email account to use SMTP?!A: go to Admin panel -> Emails, click Add New Email. Enter your settings. Setup cron (details on this are in on the of the links provided by @[deleted] ).