Troubleshooting and Problems

Get help with troubleshooting issues in version 1.7

C
Opening Closed Tickets results in DB Error #2027
- Troubleshooting and Problems help 1.7
- ntozier replied Jun 27, 2014
5 replies
P
Emails are fetched only after reboot
- Troubleshooting and Problems
- ntozier replied Jun 18, 2014
1 reply
D
osTicket installed on synology Diskstation
- Troubleshooting and Problems
- TravisH replied Jun 11, 2014
4 replies
D
Email Pipe Text Format - remove raw html.
- Troubleshooting and Problems help 1.7
- ntozier replied Jun 6, 2014
3 replies
U
Using osTicket (v1.7.3) API - Creating Tickets
- Troubleshooting and Problems email help issue 1.7
- ntozier replied Jun 5, 2014
4 replies
T
osTicket requires PHP IMAP extension enabled for IMAP/POP3 email fetch to work!
- Troubleshooting and Problems
- ntozier replied Jun 4, 2014
1 reply
B
[resolved] Database Restore Help PLEASE
- Troubleshooting and Problems
- C4RLOCO replied Jun 4, 2014
7 replies
N
[resolved] Valid key required when create ticket using tickets.xml
- Troubleshooting and Problems osticket v1.9.1
- ntozier replied Jun 2, 2014
3 replies
J
Authentication required
- Troubleshooting and Problems
- ntozier replied May 27, 2014
1 reply
T
Mailer Error (Permission denied)
- Troubleshooting and Problems
- moogoo replied May 22, 2014
5 replies
A
Confirm Navigation with all actions
- Troubleshooting and Problems
- Grizly replied May 16, 2014
1 reply
N
Customer not seeing who has replied to ticket
- Troubleshooting and Problems
- ntozier replied May 15, 2014
3 replies
"Due date must be in the future"
- Troubleshooting and Problems
- stevland replied May 14, 2014
2 replies
A
1.8.1.2 - Closed Tickets show ZERO for admin with "Limit ticket access"
- Troubleshooting and Problems osticket v1.8.1.2
- peter replied Apr 25, 2014
2 replies
E
Chunk table is Large
- Troubleshooting and Problems
- ntozier replied Apr 23, 2014
7 replies
M
Closing Tickets and User Privilages
- Troubleshooting and Problems
- ntozier replied Apr 22, 2014
1 reply
D
OS Ticket database migration
- Troubleshooting and Problems
- ntozier replied Apr 16, 2014
12 replies
J
Problems with attachments in IE8
- Troubleshooting and Problems
- jcs replied Apr 9, 2014
2 replies
D
Exchange 2007 IMAP Polling
- Troubleshooting and Problems
- ntozier replied Apr 8, 2014
7 replies
R
Misc::currentURL() should not be called statically
- Troubleshooting and Problems
- ntozier replied Apr 7, 2014
1 reply

Troubleshooting and Problems

Get help with troubleshooting issues in version 1.7

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Opening Closed Tickets results in DB Error #2027

Emails are fetched only after reboot

osTicket installed on synology Diskstation

Email Pipe Text Format - remove raw html.

Using osTicket (v1.7.3) API - Creating Tickets

osTicket requires PHP IMAP extension enabled for IMAP/POP3 email fetch to work!

[resolved] Database Restore Help PLEASE

[resolved] Valid key required when create ticket using tickets.xml

Authentication required

Mailer Error (Permission denied)

Confirm Navigation with all actions

Customer not seeing who has replied to ticket

"Due date must be in the future"

1.8.1.2 - Closed Tickets show ZERO for admin with "Limit ticket access"

Chunk table is Large

Closing Tickets and User Privilages

OS Ticket database migration

Problems with attachments in IE8

Exchange 2007 IMAP Polling

Misc::currentURL() should not be called statically