Troubleshooting and Problems

Get help with troubleshooting issues in version 1.7

A
This page isn’t working.
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Jun 30, 2022
1 reply
N
Signature Email templates
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems
- ntozier replied Apr 21, 2022
1 reply
F
Problem with users when I do an update
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems 1.7
- ntozier replied Jun 7, 2021
2 replies
D
%{url} osTicket's base url (FQDN) where do I change the value
- Troubleshooting and Problems
- ntozier replied Jun 7, 2021
3 replies
A
Remove last replay email from email thread on client side
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems
- ntozier replied May 24, 2021
1 reply
C
Fatal error: Cannot declare class Error
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems help
- ntozier replied Sep 8, 2020
1 reply
B
Check Ticket Status does not work with valid email address and ticket number
- Troubleshooting and Problems help 1.7
- ntozier replied Aug 19, 2020
8 replies
N
How to assigne ticket using create ticket api
- Troubleshooting and Problems osticket v1.9.1
- bailey86 replied Dec 5, 2019
8 replies
M
Problemas al enviar correo
- Troubleshooting and Problems email
- ntozier replied Nov 2, 2019
14 replies
V
How do I get email threading working?
- Troubleshooting and Problems
- ntozier replied Aug 27, 2019
14 replies
L
Ticket Filters - doesnt work
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems
- le_den replied Aug 22, 2019
2 replies
R
Auto refresh of tickets page
- Troubleshooting and Problems
- Pavin replied Jul 18, 2019
3 replies
L
sudden issue connecting to db
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems
- lankeeyankee replied Mar 4, 2019
2 replies
J
Valid CSRF Token Required Error
- Troubleshooting and Problems help
- CVO-TD replied Feb 6, 2019
3 replies
F
random failures in sending and receiving mail
- osTicket 1.7.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 22, 2019
3 replies
D
How to prevent duplicate tickets and threads
- Troubleshooting and Problems
- junosapien replied Aug 14, 2018
10 replies
J
Valid API key required trying to create a ticket via API
- Troubleshooting and Problems
- ntozier replied Jan 17, 2018
9 replies
V
osTicket not able to access folder in Mailbox
- Troubleshooting and Problems
- ntozier replied Jun 14, 2017
13 replies
M
Editing %{signature}
- Troubleshooting and Problems
- ntozier replied Mar 13, 2017
4 replies
M
[resolved] Local instance on xampp - problem logging in as staff.
- Troubleshooting and Problems
- Synt4xError replied Feb 6, 2017
4 replies

Troubleshooting and Problems

Get help with troubleshooting issues in version 1.7

This page isn’t working.

Signature Email templates

Problem with users when I do an update

%{url} osTicket's base url (FQDN) where do I change the value

Remove last replay email from email thread on client side

Fatal error: Cannot declare class Error

Check Ticket Status does not work with valid email address and ticket number

How to assigne ticket using create ticket api

Problemas al enviar correo

How do I get email threading working?

Ticket Filters - doesnt work

Auto refresh of tickets page

sudden issue connecting to db

Valid CSRF Token Required Error

random failures in sending and receiving mail

How to prevent duplicate tickets and threads

Valid API key required trying to create a ticket via API

osTicket not able to access folder in Mailbox

Editing %{signature}

[resolved] Local instance on xampp - problem logging in as staff.