Hello everyoneI already setup OS-Ticket on AWS and everything is ok, but there is an issue: Emails are not fetched automatically, only if I reboot my server. After reboot, all mails are received correctly as tickets, but if I dont reboot my server again, there will be no new fetch.Email settings: Email Fetching:

Enable

 

Fetch on auto-cron 

Is there anything else I have to do in order to automatically receive emails?Please kindly provide details or thought about resolving this issueosTicket Version

v1.9.0-3-gae5e138 (ae5e138)

Server Software

Apache/2.2.27 (Amazon)

PHP Version

5.3.28

MySQL Version

5.5.37

PHP Extensions

gdlib

Used for image manipulation and PDF printing

imap

Used for email fetching

xml

XML API

xml-dom

Used for HTML email processing

json

Improves performance creating and processing JSON

gettext

Improves performance for non US-English configurations

mbstring

Highly recommended for non western european language contentThank you very much

This thread has been closed because if is a duplicate post to:http://www.forum.osticket.com/d/discussion//emails-are-fetched-only-after-reboot#latestPlease see that thread.

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