PHP Error log entriesMail Sending: phpMail being usedMail Fetching/Receiving: POPPHP version: 5.2Operating System: Windows xp sp3Hope this helps let me know if you require more information

Thanks C4RLOCO for that, i have managed to create new database and restored in cpanel, i have also copied files back using ftp method, i need help with ost-config.php file see extract below where do i put in prefix, localhost, mysql username and password ? I am new to this and far from expert but if told should be able to edit file. <?php/*********************************************************************    ost-config.php    Static osTicket configuration file. Mainly useful for mysql login info.    Created during installation process and shouldn't change even on upgrades.       Copyright (c)  2006-2010 osTicket    http://www.osticket.com    Released under the GNU General Public License WITHOUT ANY WARRANTY.    See LICENSE.TXT for details.    vim: expandtab sw=4 ts=4 sts=4:    $Id: $**********************************************************************//** * If you have a strange HTTP server configuration and osTicket cannot * discover the URL path of where your osTicket is installed, define * ROOT_PATH here. * * The ROOT_PATH is the part of the URL used to access your osTicket * helpdesk before the '/scp' part and after the hostname. For instance, for * http://mycompany.com/support', the ROOT_PATH should be '/support/' * * ROOT_PATH *must* end with a forward-slash! */# define('ROOT_PATH', '/support/');#Disable direct access.if(!strcasecmp(basename($_SERVER),basename(__FILE__)) || !defined('INCLUDE_DIR'))    die('kwaheri rafiki!');#Install flagdefine('OSTINSTALLED',FALSE);if(OSTINSTALLED!=TRUE){    if(!file_exists(ROOT_DIR.'setup/install.php')) die('Error: Contact system admin.'); //Something is really wrong!    //Invoke the installer.    header('Location: '.ROOT_PATH.'setup/install.php');    exit;}# Encrypt/Decrypt secret key - randomly generated during installation.define('SECRET_SALT','%CONFIG-SIRI');#Default admin email. Used only on db connection issues and related alerts.define('ADMIN_EMAIL','%ADMIN-EMAIL');#Mysql Login infodefine('DBTYPE','mysql');define('DBHOST','%CONFIG-DBHOST');define('DBNAME','%CONFIG-DBNAME');define('DBUSER','%CONFIG-DBUSER');define('DBPASS','%CONFIG-DBPASS');# SSL Options# ---------------------------------------------------# SSL options for MySQL can be enabled by adding a certificate allowed by# the database server here. To use SSL, you must have a client certificate# signed by a CA (certificate authority). You can easily create this# yourself with the EasyRSA suite. Give the public CA certificate, and both# the public and private parts of your client certificate below.## Once configured, you can ask MySQL to require the certificate for# connections:## > create user osticket;# > grant all on osticket.* to osticket require subject '<subject>';## More information (to-be) available in doc/security/hardening.md# define('DBSSLCA','/path/to/ca.crt');# define('DBSSLCERT','/path/to/client.crt');# define('DBSSLKEY','/path/to/client.key');#Table prefixdefine('TABLE_PREFIX','%CONFIG-PREFIX');?>

does anyone have a example with false information or personal details changed or removed so i can copy from ?

Thanks for help i have managed to get site online