General Discussions

General conversation about osTicket 1.16.x Get help with your 'How To' questions.

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captcha - Lost after udpate
- osTicket 1.16.x (End Of Life) Troubleshooting and Problems General Discussions
- eclarke replied May 23, 2022
2 replies
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Canned Response - How to insert date / time as variable
- osTicket 1.16.x (End Of Life) General Discussions
- ntozier replied May 20, 2022
1 reply
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Image is not showing up
- osTicket 1.16.x (End Of Life) General Discussions
- MrJhoker replied May 20, 2022
4 replies
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Collaborators question
- osTicket 1.16.x (End Of Life) General Discussions
- skeetrix replied May 13, 2022
4 replies
Display/Hide custom ticket form field based on User Organization?
- osTicket 1.16.x (End Of Life) General Discussions Mods and Customizations
- cartmega replied May 8, 2022
2 replies
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Emulate Follow Up
- osTicket 1.16.x (End Of Life) Troubleshooting and Problems General Discussions help
- ntozier replied May 6, 2022
3 replies
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not seeing all Agents in Dashboard->Statistics->Agent TAB ?
- osTicket 1.16.x (End Of Life) General Discussions
- _SAmiC replied May 5, 2022
2 replies
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Merge ticket from email automatically
- osTicket 1.16.x (End Of Life) General Discussions
- KevinTheJedi replied Apr 29, 2022
1 reply
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OsTicket for Docker ARM CPU
- osTicket 1.16.x (End Of Life) General Discussions
- KevinTheJedi replied Apr 18, 2022
1 reply
Simple things that are missing - how to get that working?
- osTicket 1.16.x (End Of Life) General Discussions
- masino_sinaga replied Apr 11, 2022
9 replies
Embed FAQ into Response
- osTicket 1.16.x (End Of Life) General Discussions respond to ticket faq
- ntozier replied Apr 1, 2022
3 replies
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Use a Filter to check for a field that has been filled
- osTicket 1.16.x (End Of Life) General Discussions
- mfs-shepherdc replied Apr 1, 2022
6 replies
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Signature and preferences panel in agent profile is disabled
- osTicket 1.16.x (End Of Life) General Discussions
- KevinTheJedi replied Apr 1, 2022
5 replies
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Potential new user, a couple of "will it do this" questions
- osTicket 1.16.x (End Of Life) General Discussions features
- The_Penguin replied Mar 24, 2022
6 replies
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Attach Original email as .eml
- osTicket 1.16.x (End Of Life) General Discussions
- ntozier replied Mar 24, 2022
1 reply
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Where goes Agents replies, if Mailserver is offline
- osTicket 1.16.x (End Of Life) General Discussions
- ntozier replied Mar 24, 2022
3 replies
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How to show all tickets of team members to Team Lead
- osTicket 1.16.x (End Of Life) General Discussions
- ntozier replied Mar 16, 2022
1 reply
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IMAP Office 365 stopped working
- osTicket 1.16.x (End Of Life) General Discussions
- KevinTheJedi replied Mar 16, 2022
4 replies
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clicking the button takes me here?
- osTicket 1.16.x (End Of Life) Troubleshooting and Problems General Discussions help
- ntozier replied Mar 10, 2022
1 reply
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SMTP settings give an error and none of the documented fixes seem to work
- osTicket 1.16.x (End Of Life) General Discussions
- KevinTheJedi replied Mar 1, 2022
12 replies

General Discussions

General conversation about osTicket 1.16.x Get help with your 'How To' questions.

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captcha - Lost after udpate

Canned Response - How to insert date / time as variable

Image is not showing up

Collaborators question

Display/Hide custom ticket form field based on User Organization?

Emulate Follow Up

not seeing all Agents in Dashboard->Statistics->Agent TAB ?

Merge ticket from email automatically

OsTicket for Docker ARM CPU

Simple things that are missing - how to get that working?

Embed FAQ into Response

Use a Filter to check for a field that has been filled

Signature and preferences panel in agent profile is disabled

Potential new user, a couple of "will it do this" questions

Attach Original email as .eml

Where goes Agents replies, if Mailserver is offline

How to show all tickets of team members to Team Lead

IMAP Office 365 stopped working

clicking the button takes me here?

SMTP settings give an error and none of the documented fixes seem to work