Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.14.x

W
Ticket creation
- osTicket 1.14.x (End Of Life) Suggestions and Feedback new ticket
- ntozier replied Apr 22, 2021
1 reply
C
Accept email from unknown Users should be per defined email
- osTicket 1.14.x (End Of Life) Suggestions and Feedback Mods and Customizations email
- ntozier replied Apr 1, 2021
1 reply
D
Agent time tracking per ticket
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- ntozier replied Mar 10, 2021
1 reply
G
Mobile app
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems Installation and Setup Help Suggestions and Feedback
- ntozier replied Mar 5, 2021
3 replies
D
MyISAM to Innodb
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems Suggestions and Feedback General Discussions
- dpou replied Feb 24, 2021
2 replies
B
Create Automatic "Internal Note" (With Variables)
- osTicket 1.14.x (End Of Life) Suggestions and Feedback Mods and Customizations
- RickxZen replied Feb 5, 2021
3 replies
K
Message from end user not showing in Ticket thread
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- Kowshick replied Jan 22, 2021
6 replies
M
Creating new Ticket from last answer
- osTicket 1.14.x (End Of Life) Suggestions and Feedback help issue
- ntozier replied Nov 19, 2020
3 replies
R
SLA Escalation on Overdue
- osTicket 1.14.x (End Of Life) Troubleshooting and Problems Suggestions and Feedback General Discussions
- ntozier replied Nov 12, 2020
1 reply
J
Add field in Control panel / statistics
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- ntozier replied Oct 26, 2020
1 reply
C
Email/Reply Approval before sending out
- osTicket 1.14.x (End Of Life) Suggestions and Feedback Mods and Customizations
- KevinTheJedi replied Oct 26, 2020
1 reply
E
auto assigned tickets
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- ntozier replied Oct 8, 2020
1 reply
P
User validation before closing the ticket
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- JuVDC replied Oct 1, 2020
2 replies
T
Orange Loading Bar Moves Entire Page
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- ntozier replied Sep 30, 2020
5 replies
L
Problema com Leitura no "auto-cron"
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- ntozier replied Sep 29, 2020
1 reply
Looking for an effective way to import users (not Agents) from a CSV file.
- osTicket 1.14.x (End Of Life) Suggestions and Feedback General Discussions Mods and Customizations
- ntozier replied Sep 24, 2020
2 replies
"Add New Help Topic" inherit "New ticket options" from "Parent Topic"
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- mLipok started Sep 19, 2020
0 replies
G
Ticket Filter Action: Communication: Disable Notification
- osTicket 1.14.x (End Of Life) Suggestions and Feedback feature request
- grintor started Sep 3, 2020
0 replies
G
Ticket Filter Action: Create Task
- osTicket 1.14.x (End Of Life) Suggestions and Feedback feature request
- grintor started Sep 3, 2020
0 replies
G
Customers write directly to MySQL database
- osTicket 1.14.x (End Of Life) Suggestions and Feedback
- ntozier replied Jul 28, 2020
1 reply

Suggestions and Feedback

Help us improve osTicket. Feature requests for v1.14.x

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Ticket creation

Accept email from unknown Users should be per defined email

Agent time tracking per ticket

Mobile app

MyISAM to Innodb

Create Automatic "Internal Note" (With Variables)

Message from end user not showing in Ticket thread

Creating new Ticket from last answer

SLA Escalation on Overdue

Add field in Control panel / statistics

Email/Reply Approval before sending out

auto assigned tickets

User validation before closing the ticket

Orange Loading Bar Moves Entire Page

Problema com Leitura no "auto-cron"

Looking for an effective way to import users (not Agents) from a CSV file.

"Add New Help Topic" inherit "New ticket options" from "Parent Topic"

Ticket Filter Action: Communication: Disable Notification

Ticket Filter Action: Create Task

Customers write directly to MySQL database