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Features Request
Let us know what is missing!
Delete / Edit Replies
Do NOT log a user out while entering a long ticket
Batch Assign, "Assign to Self" Button, Severity Alerts
Email header "Reply-to:" is ignored
Automatic Login
User Feedback Rating
asset/configuration management
post reply
What is the Use of Teams ?
Multiple email address support for tickets
Categories for Tickets
osTicket logos, with Centre not Center
time spend / tracking
One ticket per email address (auto re-open)
One ticket per email address (auto re-open)
Attachments to tickets (screenshots, PDFs, etc..)
Knowledge Base / Faq Request
Better API?
Auto Closing the ticket.
Private posts between admin and manager
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