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enhancement
Formatting of new open ticket page for mobile devices
URL to accomplish a search by Agent
Filtered Help Topics / Multiple dropdown boxes
Add attachments on ticket creation
High Availability & Scalability
Email Tickets - Move to Folder Enhancement
Can I add the ticket Subject to the ticket page
Respond, Assign, and Close tickets via email
Enter or import clinte guest with a SQL call.
Escallation of an open ticket
add user to organization in user form (during ticket creation) and mass organization import
User rights
Way to create a system variable for email?
WordPress User Integration
Internal Notes Alert to all collaborators
Customer's Opened Tickets Preview Pane when opening a new ticket on the phone
archiving tickets in version 1.9.2
Filtering by arbitrary email header values
API suggestion/request - Make IP Optional
different behaviour when a help topic is selected to add a custom form
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