Hi guys, I would like to record in the database of osTicket my customers who register an account on my web application. Can I just add rows in the customer table in the database or other operations are performed crossed? Checks? etc.. etc.. ? Thanks for your help.
Agent panel -> Users -> Importor Add User.
thanks for the reply, is not what I need. I already have an application that collects data from clients and saves the data to a SQL database. Can I make two calls and save data on osTicket while I save on my DB? it is sufficient to save only the data in one table or I need to update other tables in osTicket?
I would think that you would need to update the following tables: ost_userost_user_accountost_user_email
maybe add a guest user table would be enough ost_user and ost_user_email but for a complete recording serve all three. in Table ost_user_account the password is encrypted. how is it encrypted?
MD5.see: https://github.com/osTicket/osTicket-1.8/search?utf8=%E2%9C%93&q=MD5
