Right now the system can handle moving the tickets fetched toa  folder you name (or delete & ignore). For the move it would be great if you could move the ticket first to a folder named after the organization (creates if doesn't exist), then move to a folder name defined in each Organization (creates if doesn't exist); and if neither of those can be resolved or created then to a default generic folder. This allows your ticket support mailbox to be self organizing. 

Why do you want to keep all that email, when there is a copy in your ticket DB?I can understand the reason to keep copies for a month or two, but email should not be handled by humans here.. ?!?

@[deleted] I have no idea what your asking for.

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