I need to be able to pass user information as an internal note in an API created ticket. So far I have the following code which will send a ticket but will not pass the internal note or the phone number...$config = array(

'url'=> 'https://xxxx.com/support/api/http.php/tickets.json',

'key'=> 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'

);

$name = 'TEST API USER';

$email = 'test@test.com';

$mobile = '5555555555';

$subject = 'just testing';

$text = 'test message';

$notes = 'this is an internal note';

$data = array(

'name' => $name,

'email' => $email,

'subject' => $subject,

'message' => $text,

'notes' => $notes,

'phone' => $mobile,

'ip' => $_SERVER,

);

set_time_limit(30);

$options = array(

'http' => array(

'header' => "X_API_Key: ".$config,

'method' => 'POST',

'content' => json_encode($data)

)

);

$context = stream_context_create($options);

$result = file_get_contents($config, false, $context);

if ($result === FALSE) { die("FAILED"); }

echo($result);The API documentation found here mentions internal notes and phone numbers as custom fields. I have read several requests for this functionality in this forum...http://forum.osticket.com/d/discussion//show-internal-notes-inline-with-ticket-threadhttp://forum.osticket.com/d/discussion//add-notes-to-ticket-via-apihttp://forum.osticket.com/d/discussion//internal-comment-with-apiThis ability is essential for us and I'm sure others. Is there any way to achieve this?