Sir,im intergrated SMS API with OSTicket Ver 1.10.1. Working finein /include/class.ticket.php line no. 3631 API code insertedbefore code "            $email->send($ticket->getOwner(), $msg, $msg, $attachments,   "while creating new ticket its working fine.NOW I WANT TO SENT SMS WHILE TICKET REPLYING. ACTUALLY WHERE I WANT TO INSERT CODE?I WANT TO SENT SMS ALONG WITH MAIL.ASSIF SALEEMPRIME SYSTEMS -9895387070