Hello,I am wondering if there is a modification or customization for osTicket 1.10.1 that can push data to an external system when the support rep clicks on a button?  Here is the kind of functionality that I am looking for.I have an inventory management system with a API interface to create reason for change tracking records.  That API takes a text string for the comment and the username of the person submitting the comment and then returns the auto generated system id as a string back.  With a click of a new button in osTicket, I want to push the ticket id and issue summary to that API and then add the response as a comment to the ticket.Basically looking to create a close loop audit trail for data updates to the inventory management system, when they are submitted as tickets to the help desk.Does anyone know of modifications that could to this?ThanksTravis