Troubleshooting and Problems

Get help with troubleshooting issues in version 1.12.x

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Correct timezones, wrong time
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- squiz replied Feb 27, 2020
22 replies
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Logs Users out after submitting a ticket or changes to a ticket.
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- ntozier replied Feb 17, 2020
1 reply
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Search feature not showing "from" field
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Feb 13, 2020
3 replies
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Removing Ref-Mid from Plain Text Emails
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- vincerains replied Feb 10, 2020
2 replies
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O365 mail setup
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems email help
- Vaseem replied Feb 5, 2020
8 replies
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[resolved] Upload Error Undefined 500
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems help issue
- ikshf143 replied Feb 5, 2020
9 replies
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jQuery Exception via VPN
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- Michel_0 replied Feb 4, 2020
5 replies
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[resolved] You don't have permission to access /scp/queues.php on this server.
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 31, 2020
3 replies
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report
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 31, 2020
5 replies
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osTicket email template variable not using correct URL
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 24, 2020
3 replies
O
Prevent new replies to closed tickets from creating new tickets?
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 21, 2020
5 replies
B
File not found / Server Error 500 when replying or creating tickets
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- brownhe replied Jan 18, 2020
4 replies
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Import customer group don't check if customer alreade exists?
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems import users
- ntozier replied Jan 17, 2020
7 replies
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SSL Security MYSQL
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- pwned replied Jan 15, 2020
4 replies
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Unable to access config settings
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 14, 2020
1 reply
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Mailer Error
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- ntozier replied Jan 10, 2020
3 replies
Form setup with Date and Time field show value 0
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Jan 8, 2020
6 replies
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DB Error #1054
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems issue
- KevinTheJedi replied Jan 8, 2020
2 replies
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Configure OSticket Local with Mysql on Azure
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems Installation and Setup Help
- ntozier replied Jan 7, 2020
1 reply
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Extend or remove file links expiration
- osTicket 1.12.x (End Of Life) Troubleshooting and Problems
- KevinTheJedi replied Jan 3, 2020
5 replies

Troubleshooting and Problems

Get help with troubleshooting issues in version 1.12.x

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Correct timezones, wrong time

Logs Users out after submitting a ticket or changes to a ticket.

Search feature not showing "from" field

Removing Ref-Mid from Plain Text Emails

O365 mail setup

[resolved] Upload Error Undefined 500

jQuery Exception via VPN

[resolved] You don't have permission to access /scp/queues.php on this server.

report

osTicket email template variable not using correct URL

Prevent new replies to closed tickets from creating new tickets?

File not found / Server Error 500 when replying or creating tickets

Import customer group don't check if customer alreade exists?

SSL Security MYSQL

Unable to access config settings

Mailer Error

Form setup with Date and Time field show value 0

DB Error #1054

Configure OSticket Local with Mysql on Azure

Extend or remove file links expiration