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enhancement
'hidden users' to staff
Modified Closed Tickets List
Validation of customer email addresses when submitting new incident
User validation using LDAP
Large attachments to tickets
Custom ticket numbering format
Pending Tickets
Signature - maximum length limited to 255 characters
don't repeat parent topic title in topic title, implement sort order
Add support for regular client information store
Preload ticket entry form
html rich text for customer when they want to reply
Displaying Ticket statistics externally
Quick mod for simple edit of client email?
Adding custom columns, feilds
I'm really struggling with depts, groups and staff mostly wrt alerting, but also permissions
Export Ticket Data
Best way to customize?
Help topics on multiple select boxes
Change CSS of body for ticket templates (v1.8.0 rc2)
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