Change CSS of body for ticket templates (v1.8.0 rc2)

jeffreydev

I was wondering if it is possible to customize the css of the tickets?Basically what I want to do is remove the padding of the body element so I can have a header in the mail which is totally from left to right without any white borders around it.I've tried editing the templates directly in the database, but this doesn't seem to work, the style tag gets stripped.

ntozier

I havne't really played with trying to do this at all but it seems to me that you could edit the css files that come with the download archive. If you add custom IDs and wrap the body of your templates in div tags that might work.

zod

Root/assets/default/css/theme.cssor like ntozier said, write the css on the ticket.php to override the default css

jeffreydev

Just to be clear, im not talking about the css in the website, I mean the CSS of the email tickets (as in the autoreply / notice emails)

zod

same idea. root/include/staff/template.inc.php or root/scp/css/scp.css (maybe)

jeffreydev

I'm not trying to be funny here, but that is the css for the page within the admin panel where you can change that.I'm talking about the actual email message that gets delivered to the customer when they send a email to our support@ mailbox. As in, how do I change the background of the emailmessage that gets send to the mailbox of the customer?

zod

well if you can find the code where it's pulling the header using SQL try using the the SQL TRIM() function, maybe that will get rid of the white spacing. For example SELECT TRIM(emailheader) from ...... unless you did that already