Preload ticket entry form - osTicket Forum

Mods and Customizations enhancement 1.8
Preload ticket entry form

Lleifnel
Feb 18, 2014
Post #1 Tuesday, February 18, 2014 11:52 AM
Edited

I'd like to prefill a ticket entry form with the customers name, email and ordernumber (a custom field), if he follows a link from our shop.Is there a nice way to do that?

ntozier
Feb 18, 2014
Post #2 Tuesday, February 18, 2014 3:51 PM
Edited

Currently you would have to write your own form and use the API to do something like this. There is no way to do so in the current ui.

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Preload ticket entry form

leifnel

I'd like to prefill a ticket entry form with the customers name, email and ordernumber (a custom field), if he follows a link from our shop.Is there a nice way to do that?

ntozier

Currently you would have to write your own form and use the API to do something like this. There is no way to do so in the current ui.