ntozier Will this be solved it the next update?

Hi BrettR

Just came across this issue myself, wasn't able to access the dashboard audit logs, i found that changing 19th and 21st line in the audits.php (\htdocs\System-name\scp) helped

from:

require_once(sprintf('phar:///%s/plugins/audit.phar/class.audit.php', INCLUDE_DIR));

$page= sprintf('phar:///%s/plugins/audit.phar/templates/auditlogs.tmpl.php', INCLUDE_DIR);

to:

require_once(sprintf('phar://%s/plugins/audit.phar/class.audit.php', INCLUDE_DIR));

$page= sprintf('phar://%s/plugins/audit.phar/templates/auditlogs.tmpl.php', INCLUDE_DIR);

Like KevinTheJedi mentioned there seemed to be an extra / in the path

hope this helps

Richard-Treanor
This worked! Thank you so much.

Had same error, this worked, thank you Richard-Treanor

@Gastondc then you do not appear to have the "same issue".
This issue only appears in a windows server environment.

In your case it could be:

• You are running a version of PHP that osTicket does not support yet.
• SELinux (or some other security feature like mod_security) could be preventing the file from being opened.

ntozier Thanks for your fast reply.

• I have disabled SELinux.
• I try to change de PHP versión. I don't knok osticket don't support php 7.4.

Thanks.

Did disabling SELinux fix your issue?

ntozier

No, i have disabled before post here. (Sorry for my english)

Maybe is the php versión.