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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.6
New Ticket - how to set some defaults?
How to change sql password?
ayuda, solo seleccionar departamentos en los que pertences
Cannot add a new Agent
authentication failure [SMTP: STARTTLS failed
Unable to retrieve incoming emails
In ticket setting I cant see popup
SOLVED:: Error creating new tickets after server change
DB Error #1062 and DB Error#1054
authentication failure [SMTP: Invalid response code received from server (code: 534 response: 5.7.14
[resolved] Ticket Only Login AD User
Cannot Access Email Templates
IMAP generated ticket date
Ticket Date & Time and POP3
Emails are not deleted from server-keep regenerating as new tickets
"Support Ticket System Offline"
assign ticket to another staff in vacation mode
email piping works, but generates error via return email
Knowledgebase only visible to admin
OsTicket 1.6ST to OsTicket v1.12 Upgrade
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