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Features Request
Let us know what is missing!
Files extensions is case sensitive
Show customer's last login
Knowledge Base
Average Response Time
More ticket fields
Chat?
'Public Note', an alternative to 'Internal Note'
System Logs
Suggestion: Redirect When Closing a Ticket
My Company Needs an Oversight Group
Next/Previous Ticket
Number of Replies
No Email for Phone ticket
Easy/Better Header Modification
Tickets on hold
Log Full Text of Original Email
Last responder
Last updated by
Email to another one like yahoo
A third status. Open, Closed, and Suspended
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