I think it should be standardized to allow the modification (within the Control Panel) of the "Helpdesk Name/Title:" to a larger degree.
As of right now, 1.6RC5 offers the "Client" section to have "osTicket :: Support Ticket System" saved in the Settings. As of right now it's not possible to modify the header of /scp without editing the /include/staff/header.inc.php file.
I think this should be changed as follows:
In the Admin settings:
Change "Helpdesk Name/Title" to "Company/Helpdesk Name"
Add "Ticket System Title" (STStitle)
Add "Staff Control Panel Title" (SCPtitle)
In /include/client/header.inc.php:
Modify line 2 to:
$name=($cfg && is_object($cfg))?$cfg->getName():'osTicket';
$STStitle=($cfg && is_object($cfg))?$cfg->getSTSTitle():'Support Ticket System';
Modify ~line 9 to:
<title><?=Format:($name)?> :: <?=Format:($STStitle)?></title>
In /include/staff/header.inc.php:
Add to line 2:
$name=($cfg && is_object($cfg))?$cfg->getName():'osTicket';
$SCPtitle=($cfg && is_object($cfg))?$cfg->getSCPTitle():'Staff Control Panel';
Modify ~line 7 to:
<title><?=Format:($name)?> :: <?=Format:($SCPtitle)</title>